Mr. Shoss is a founding Member (1992) of Performance Enhancement Group, Ltd. (PEG), an organizational development consulting firm specializing in helping companies measure what is often considered un-measurable. PEG works with companies and alumni organizations of all sizes and in all industries, measuring and analyzing areas such as: customer satisfaction, employees’ perceptions of organizational support, and the individual characteristics that are most required to fill a specific job or round out a given team. The AAS has conducted studies on behalf of over 200 colleges and universities. Mr. Shoss has been directly involved in each of those studies.
Lynn A. Greene
Mr. Green is a Human Resources and Organizational Development consultant with expertise in developing and facilitating a wide range of business development processes aimed at increasing individual, team, and organizational performance. As a founding member of PEG, Mr. Greene co-developed a technology and methodology for organizational self-assessment aimed at identifying relative strengths and weaknesses of infrastructure systems. He has fifteen years of experience as a Data Processing Professional.
Director of Client Services
Ms. Lamb serves as the project manager and main point of contact for attitudinal research studies with advancement departments of colleges and universities throughout the United States and Canada. She is experienced in all phases of surveying, such as instrument design, distribution, analysis, presentation, and implementation. She provides guidance to clients for respondent selection, question design, branding of the survey instrument, and drafting relevant communications. Prior to PEG, Ltd., Ms. Lamb obtained experience in higher education administration by working on campus at Lone Star College. She has a Master’s Degree in Public Administration and a B.A. in History with a minor in Political Science from Sam Houston State University.
Mr. Gaines has significant experience in research and analysis gained while earning a Master’s Degree in Applied Economics at the University of Houston. Mr. Gaines utilizes his extensive expertise in SPSS and database programming to produce both qualitative and quantatitive analysis, visual presentations, and identify the underlying drivers and motivators of alumni engagement.
Director of Sales and Marketing
Ms. Boyd has been with PEG, Ltd. for over 2 years and has over 10 years of B2B marketing, sales, and communications experience. She is the main point of contact through contract execution and will help you define the Study’s scope and prepare you for the next steps in the Study process. Commonly, you will see her at higher education alumni and advancement conferences. Ms. Boyd has an M.B.A. in Digital Media Management from St. Edward’s University in Austin, Texas, where she was elected to membership in Delta Mu Delta International Business Honors Society, and a B.A. in Mass Communications from Louisiana State University.
Manager of Operations and Accounting Services
With over 6 years experience in higher education, Ms. Manning brings extensive knowledge and insight to our team. In addition, she has experience in accounting, administration, and sales including over 9 years of experience in customer service. She is a graduate from the University of Houston with a BA in Public Relations and a minor in Global Business.